Privacy Policy and Data Protection


1. Introduction

Alsanner Equipamentos Ltda., registered under CNPJ 10.733.564/0001-97, is committed to protecting your privacy and ensuring transparency in the use of your personal data. This Privacy Policy clearly and accessibly explains how we collect, use, store, and share your information in compliance with the General Data Protection Law (LGPD – Federal Law No. 13.709/2018).

2. Important Definitions

2.1. General Data Protection Law (LGPD)

The LGPD regulates the processing of personal data in Brazil, establishing rights and obligations related to privacy and information protection.

2.2. Personal Data

Information that identifies or can directly identify a person, such as name, CPF, email, and IP address.

2.3. Data Processing Agents

• Controller: Defines why and how your personal data will be processed.
• Processor: Executes data processing activities according to the controller's instructions.

2.4. Processing of Personal Data

Any operation involving personal data, such as collection, storage, processing, sharing, and deletion.

3. Collection of Personal Data

3.1. Voluntarily Provided Data

We collect data when you provide it directly, such as:

• Contact information: Name, job title, company, address, phone, mobile, and email.
• Payment information: CPF/CNPJ, company name, credit card details, bank information, and billing address.

3.2. Automatically Collected Data

Through cookies and other tracking technologies, we may collect:

• IP address;
• Approximate geolocation;
• Pages visited and interactions with the website.

3.3. Third-Party Data

We may obtain information from sources such as public databases and social networks, always respecting applicable laws.

4. Purposes of Data Processing

4.1. Use of Personal Data

• Contract fulfillment and service provision;
• Communication about updates and new services;
• Improving the user experience on the website;
• Risk management and fraud prevention;
• Compliance with legal and regulatory obligations.

5. Data Sharing

5.1. With Third Parties

We share data with service providers and business partners for purposes such as data analysis, hosting, and information security.

5.2. With Legal Authorities

If required by law, we share data with regulatory and judicial authorities.

5.3. Asset Transfer

In case of merger, acquisition, or sale of the company, personal data may be transferred to the new controller.

5.4. With Your Consent

In unplanned cases, we will request your authorization before sharing your data.

6. Data Security

6.1. How We Protect Your Data

• SSL encryption for secure data transmission;
• Firewalls to protect our servers;
• Restricted access controls to data.

7. Data Subject Rights

7.1. Rights Guaranteed by LGPD

• Confirmation that we process your data;
• Access to your personal data;
• Correction of incorrect or outdated data;
• Deletion of data processed based on consent;
• Data portability to another provider;
• Revocation of consent;
• Information about data sharing.

8. Use of Cookies

8.1. Why We Use Cookies

• Ensure website functionality;
• Improve your browsing experience;
• Analyze your interactions with the site.

8.2. Types of Cookies

• Session Cookies: Temporary and removed when you close your browser;
• Persistent Cookies: Store preferences for future visits;
• Third-Party Cookies: For data analysis and advertising.

You can manage your cookie preferences in your browser settings. However, disabling cookies may limit website functionality.

9. Termination of Data Processing

9.1. We Delete Data

• When they are no longer necessary;
• When you request deletion.

10. Updates to This Policy

We may periodically update this Policy. Any updates will be communicated on our website, with the revised version available.

For questions or requests, click here to contact us.